Terms & Conditions
Last updated: May 10, 2026
These Terms govern your access to and use of Envisio (“Envisio”, “we”, “us”), an AI-powered interior redesign service. By creating an account or using the service you agree to these Terms. If you do not agree, do not use Envisio.
1. The Service
Envisio lets you upload a photo of a room and generate AI-based redesigns in various styles, themes, and lighting conditions. Image generation is performed by third-party AI providers on our behalf. Output quality, accuracy, and availability are not guaranteed.
2. Accounts
You need an account to use Envisio. Authentication is handled by Clerk. You are responsible for the confidentiality of your credentials and for all activity under your account. You must be at least 16 years old (or the minimum age in your jurisdiction, if higher) to create an account.
3. Your Content
You retain ownership of the images you upload and the prompts you write (“Your Content”). You grant us a limited, worldwide, non-exclusive license to store, process, and transmit Your Content solely to operate the service (for example, sending your photo to our AI provider to generate a redesign, or displaying your history inside the app).
You represent that you have the right to upload every image you submit, and that Your Content does not infringe anyone’s rights, contain illegal material, or violate these Terms.
4. AI-Generated Outputs
Images produced by Envisio are generated by a probabilistic AI model. You keep whatever rights the law grants you in the outputs; we do not claim ownership of your generations. You acknowledge that (a) similar inputs may produce similar outputs for other users, (b) AI-generated content’s copyright status varies by jurisdiction, and (c) generations may occasionally contain artifacts or inaccuracies.
5. Your Commercial License
For images you generate during an active or paid period (a one-time token pack with remaining validity, or a current subscription period), Envisio grants you a non-exclusive, worldwide, perpetual, royalty-free license to use, reproduce, modify, and display those outputs for both personal and commercial purposes. This includes, without limitation: marketing materials, real-estate and short-let listings, client presentations and decks, social media, websites, and print.
The license is subject to the following restrictions:
- you may not resell or relicense the raw outputs as stock imagery on stock photo platforms;
- you may not represent generations as having been produced without AI when the context would require disclosure (see our Acceptable Use Policy);
- you must comply with our Acceptable Use Policy at all times.
Envisio retains no ownership of your generated outputs. We may, however, use anonymised, non-identifying samples of generations to showcase the product (for example, in marketing pages, social posts, or investor materials). You can opt out of this sample use at any time by emailing support@envisio.design.
You are responsible for ensuring that the input photos you upload do not infringe any third party’s intellectual property, privacy, or publicity rights, and that you have the right to create derivative renders from them.
6. Tokens & Plans
Image generations are metered using tokens. Each new account receives a free starting balance. You can purchase additional tokens via a one-time plan (Custom) or a monthly subscription (Standard or Professional).
One-time pack tokens are valid for 12 months from the date of purchase. Any tokens unused at the end of that 12-month window expire.
Subscription tokens are issued at each billing cycle. Tokens unused at the end of a cycle roll over for one further month while the subscription remains active; tokens older than that, or remaining on an account whose subscription has ended, expire.
Tokens have no cash value, are non-transferable, and may be forfeited on accounts terminated for cause under these Terms or our Acceptable Use Policy.
If a generation fails for a reason on our side (provider outage, model error, cancellation), we automatically refund the token to your balance. See our Refund Policy for details on monetary refunds.
7. Billing
Payments are processed by UniPay, who acts as the merchant of record and handles tax calculation, invoicing, and refunds. Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time from your account settings or by contacting support; cancellation takes effect at the end of the current period.
For monthly subscriptions, we send a reminder email 3 days before each renewal charge so you have time to cancel if you no longer wish to continue.
8. Acceptable Use
Your use of Envisio is governed by our separate Acceptable Use Policy, which is incorporated into these Terms by reference. In summary, you agree not to:
- upload images you do not have the right to use;
- upload or generate content that is illegal, sexualized, exploitative of minors, violent, harassing, discriminatory, or that impersonates a real person without consent;
- use Envisio to generate images of real identifiable individuals without their permission;
- attempt to circumvent token metering, reverse engineer the service, or interfere with its operation;
- resell the service, share an account with another person, or automate generations in a way that degrades the service for others.
We may suspend or terminate accounts that violate these rules and we may remove Your Content at our discretion.
9. Third-Party Services
Envisio relies on external providers (Clerk for auth, Vercel Blob for file storage, Neon for database, Google for image generation, Anthropic for conversational prompt assistance, and UniPay for payments). Your use of the service is also subject to their respective terms. We are not responsible for outages, errors, or policy changes originating at those providers.
10. Disclaimers
Envisio is provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. AI outputs are not professional design advice; do not rely on them for construction, procurement, or structural decisions without consulting a qualified professional.
11. Limitation of Liability
To the maximum extent permitted by law, Envisio and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total aggregate liability arising out of or related to the service is limited to the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) USD 50.
12. Termination
You can stop using Envisio at any time. We may suspend or close your account if you violate these Terms or if required by law. On termination, your right to use the service ends; unused tokens may be forfeited.
13. Changes
We may update these Terms over time. If the change is material, we will notify you by email or through the app before it takes effect. Continued use of Envisio after an update means you accept the new Terms.
14. Governing Law
These Terms, and any dispute arising out of or in connection with them or your use of Envisio, are governed by the laws of Georgia (the country), without regard to its conflict-of-law principles. The parties submit to the exclusive jurisdiction of the Tbilisi City Court for any dispute that cannot be resolved through good-faith discussion between us first. Nothing in this section limits any non-waivable consumer-protection rights you have under the law of your country of residence.
15. Contact
Questions about these Terms? Email support@envisio.design.